Política de Privacidade

Last Updated: January 14, 2025

Who Are We?

UAESetup, with the website www.uaesetup.ae, is a brand of Olive Tree International Trade and Consulting, FZCO, registered under number 24040 in the United Arab Emirates, with João Frade as the responsible representative.

Location: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates

Phone: +971 58 513 00 54

Email: joao@uaesetup.ae

/UAESetup and its website https://uaesetup.ae/ ensure the protection of user privacy for all those accessing it online. For this purpose, this Privacy Policy has been created. Please read this Privacy Policy carefully regarding the maintenance and management of personal information, so that you can give your implicit and/or explicit consent to authorize the processing of such information. Our policy has been prepared according to the new General Data Protection Regulation (GDPR), which came into force on May 25, 2018, and adopts the best practices in personal data protection and security, aiming for the best interests of our users. This measure applies to all companies operating within the EU, regardless of their location. The website https://uaesetup.ae/ reserves the right to make changes to this privacy policy at any time, considering the changes in the General Data Protection Regulation. Any changes will be duly published on this page (“Privacy Policy”) as well as on the “Cookie Policy” page. The version published on this website is the most up-to-date and currently in effect. For other general information about the law, please refer to: https://www.cnpd.pt/bin/rgpd/rgpd.htm. See also our cookie policy.

1. Personal Data and What This Website Collects

Personal data refers to any information related to an identified or identifiable individual, regardless of the type of support. All personal data collected is submitted voluntarily and objectively by users and is exclusively intended to be used by the website https://uaesetup.ae/, ensuring the privacy and protection of such data. Personal data that has been anonymized, encoded, or de-identified, but could be used to re-identify a person, is still considered personal data and falls within the scope of the GDPR. Data that has been anonymized in such a way that the person can no longer be identified is no longer considered personal data. For data to be truly anonymized, the anonymization must be irreversible. This website https://uaesetup.ae/ may collect the following personal information through its subscription fields (newsletters) or contact forms: name, phone, email, and company represented. This data will be used exclusively by UAESetup for the services available and/or accessible through the website https://uaesetup.ae/. Other data collected, in this case automatically, is detailed in the cookie policy. To improve the efficiency of the pages on this website, navigation information such as browser type, geographical location, number of clicks, or time spent per page may also be collected. This information is generic, and Google will not associate this data or your IP address with other identifiable personal data. See more in our cookie policy.

2. Purpose of Personal Data Processing

The personal data collected on this site will never be provided, sold, shared, or disclosed to third parties, nor used for purposes other than those described in the agreements on the site, including processing service requests, proposals, responding to inquiries, and internal handling of those requests, as well as occasional promotional newsletters. By filling out any contact form on the website and selecting the send option, the user is giving prior and express consent for these purposes. At any time the user decides not to receive/send further information, they should contact us and inform us.

3. Data Controller

UAESetup, located at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates, is the entity responsible for collecting and processing personal data for the purposes indicated in this policy. A data protection officer has been designated internally by our company.

4. Data Retention

Personal data is stored and retained for a period of time relative to its intended purpose. Personal data related to the sending of service proposals (or estimates and information related to new products and/or services) by UAESetup will be kept for a period of 1 (one) year after the last contact. In specific cases, personal data (such as name and company) may remain stored if the data owner permits it. However, the user may at any time request that such data be removed, according to the rights set out in Section 5 of this Privacy Policy below.

5. Right of Access, Rectification, Deletion, Limitation of Processing, and Data Portability

At any time, the user has the right to access their personal data, such as its rectification, export, consultation, deletion or forgetting, portability, delimitation and/or opposition to data processing. To this end, you can contact UAESetup via the email address info@uaesetup.ae, by writing to the address of the head office or by calling (+351) +971 58 597 00 41. You may also submit any complaints you deem necessary to the authority indicated for this purpose. If you feel that the information in this privacy policy is not satisfactorily explained and/or clear, or for any other reason you consider relevant, please do not hesitate to contact us at: info@uaesetup.ae. UAESetup also grants the user the right to transmit the personal data it stores to another service provider designated by the user.

6. Data Security

Personal data will be processed and stored electronically, and in specific cases, on paper. The website https://uaesetup.ae/ takes responsibility for ensuring the protection and security of the data sent to us via the website, having adopted the necessary appropriate measures, including: (i) password protection, (ii) use of digital certificates, (iii) physical access restrictions to locations where personal data storage servers are located, (iv) firewalls, (v) secure communication via https protocol, and (vi) appropriate professional software. The same security measures mentioned above are reviewed and updated as needed. However, in addition to the measures taken by the website https://uaesetup.ae/, users are also advised to adopt additional security measures, such as ensuring an active firewall, up-to-date antivirus, and legitimate anti-spyware. In case of a security breach that causes the accidental or unlawful deletion, loss, modification, propagation, or unauthorized access to personal data, the website https://uaesetup.ae/ undertakes, according to applicable law, to notify the relevant authorities, whenever possible, within 72 hours after becoming aware of such an incident. In such cases, UAESetup will notify the affected data subject in compliance with the law as well as the CNPD (National Data Protection Commission). UAESetup will not provide or subcontract any third party to process personal data.

7. Right to Erasure (Right to be Forgotten)

A personal data subject has the right to obtain the erasure of their personal data, and the data controller must comply with the request when one of the following reasons applies: (i) the data is no longer necessary for the purpose for which it was collected or processed; (ii) the data subject withdraws consent, when consent is the legal basis, or the data subject objects to processing and no legitimate interests override this objection.

8. Access to Social Media and Third-Party Websites

This privacy policy does not apply to the user if they enter third-party websites. In this case, whenever visiting another website from ours, users should read the privacy policy of that site before providing any personal data and verify if they agree with its terms. There are links to social media on our site. By clicking on these links, you may send statistical data to these companies and Google Analytics. More information on data privacy can be accessed on the respective social networks: Facebook, LinkedIn, Instagram. The website https://uaesetup.ae/ is not responsible for the privacy policies of third-party websites nor for the content available on them.

9. Terms of Use of This Website

By using our services, the user agrees to the following terms of use:

1. By accessing, navigating, or using the website https://uaesetup.ae/, the user acknowledges that they have read, understood, and agree to the Privacy Policy. If the user does not agree with this policy, they should not access this website;
2. The use of this site is the sole responsibility of the user.
3. UAESetup owns this website and, unless otherwise expressly stated, all of its content, which is protected by national and international intellectual and industrial property laws;
4. The website https://uaesetup.ae/ does not guarantee the uninterrupted, timely, secure, or error-free operation of this website;
5. The website https://uaesetup.ae/ allows the temporary transfer and storage of content from this site for viewing on personal computers or monitors. Permanent storage or redistribution of the content from our site is expressly prohibited without prior permission from UAESetup.

All rights related to this site are reserved to https://uaesetup.ae/. By accessing our website, the management of your data is carried out according to the terms indicated in the Cookie Policy, as well as in the Privacy Policy and Terms of Use (applying your agreement to both). You can access these pages without restrictions and as often as necessary to verify if there are changes to our terms and conditions, which will be published on this website.